Terms & Conditions, Privacy Policy & HIPAA Notice

RevIVe Wellness
Effective Date: January 1, 2026

SECTION 1: TERMS & CONDITIONS

Welcome to RevIVe (“RevIVe,” “we,” “us,” or “our”). By using our website, online scheduling, patient portal, telehealth services, or any electronic communication or digital tools (“Services”), you agree to the following Terms & Conditions. This document serves as RevIVe Wellness’s official Notice of Privacy Practices (NPP) as required by the Health Insurance Portability and Accountability Act (HIPAA)

If you do not agree, please discontinue use of our Services.

Purpose of Website

Content on this website is for informational and educational purposes only and does not constitute medical advice.
A provider–patient relationship is only established after:

Completing intake documents in our EMR
Being accepted as a patient
Attending a clinical visit with a licensed RevIVe provider

Telehealth Services

By using RevIVe telehealth, you agree:

You will participate from a private, secure location
You will provide accurate identity and health information
Your provider will determine whether telehealth is clinically appropriate

Recording of telehealth visits by patients is strictly prohibited unless explicitly permitted by the provider.

Online Scheduling, Messaging & Communication Consent

You authorize RevIVe to contact you via:

Email
Text message/SMS
Phone or voicemail
Patient portal

Standard messaging and data rates may apply.
Messages may not be fully secure. You may opt out at any time.

Payments & Fees

Fees for services scheduled or paid online are subject to:

RevIVe’s Financial Policy
Self-Pay Agreement
Cancellation & No-Show Policies

Pricing and service availability may change without notice.

Supplemental Wellness & FDA Disclaimer

Some services offered — including functional medicine interventions, nutritional supplements, IV vitamin therapy, peptide therapy, and certain wellness treatments — may not be FDA-approved for all uses.
These services are elective and provided based on patient preference and provider discretion.

Social Media Policy

Interactions with RevIVe on social media platforms do not constitute medical advice and are not private or secure.

Please do not share personal health information through social media.

Intellectual Property

All logos, branding, graphics, and website content belong exclusively to RevIVe and may not be copied, reproduced, or distributed without written permission.

User Responsibilities

You agree not to:

Misuse the website, portal, or messaging system
Attempt unauthorized access
Share misleading, inappropriate, or harmful content
Upload malware or malicious code

RevIVe may revoke access to electronic tools if misuse occurs.

External Links

Our website may link to third-party sites (labs, supplement partners, scheduling platforms). RevIVe is not responsible for their content, privacy practices, or policies.

Technology & Third-Party Tools Disclaimer

Use of third-party tools (e.g., telehealth platforms, scheduling widgets, supplement stores) is voluntary and subject to their own Terms & Conditions and Privacy Policies.
RevIVe is not responsible for data collected outside the EMR.

Disclaimer of Warranty

Website content is provided “as is.” RevIVe does not guarantee:

Error-free content
24/7 availability
Compatibility with all devices or browsers

Limitation of Liability

RevIVe is not liable for:

Decisions based on website content
Website outages
Errors or delays in digital tools

For medical concerns, contact your provider or emergency services.

Changes to Terms

We may update these Terms at any time. Your continued use of the website indicates acceptance of any updates.

Contact Information

RevIVe
4440 N. Prospect Rd
Peoria Heights, IL 61616
Email: info@revivehydrationiv.com
Phone: (309)248-6399

SECTION 2: WEBSITE PRIVACY POLICY

This Privacy Policy applies to information collected through RevIVe’s website and digital tools.
This does not apply to medical information, which is protected separately under HIPAA.

1. Information We Collect

A. Information You Provide

Contact forms
Appointment requests
Newsletter sign-ups

B. Automatically Collected Data

IP address
Device and browser type
Pages visited
Cookies (if applicable)

C. Third-Party Analytics

We may use tools such as Google Analytics or Facebook Pixel to track website performance.

2. How We Use Website Data

We may use information to:

Respond to inquiries
Schedule appointments
Improve website functionality
Analyze marketing performance
Provide permitted communications

We do not sell personal information.

3. Marketing Communications

By submitting your email through our website, you consent to receive non-medical communications such as newsletters or events.
You may unsubscribe at any time.

4. Website Cookies

Cookies may be used to improve function and analyze use.
Users may disable cookies via browser settings.

5. Website Data Security

We take reasonable measures to protect website information, but no internet transmission is fully secure.

6. Data Retention

Website form submissions may be retained for administrative or communication purposes.
Medical data is retained according to HIPAA and state law.

7. Your Privacy Rights

You may request:

Corrections to your contact information
Removal from marketing communications
Details about website-collected data

Requests do not apply to PHI within the EMR.

8. Changes to Privacy Policy

RevIVe may update this policy periodically.

SECTION 3: HIPAA NOTICE OF PRIVACY PRACTICES (NPP)

This Notice describes how your protected health information (PHI) may be used and disclosed, and how you may access it.

Your HIPAA Rights

You have the right to:

Request access to your medical records
Request corrections
Ask for confidential communication methods
Request restrictions on certain uses
Obtain an accounting of disclosures
Receive a copy of this Notice
File a complaint without retaliation

Our HIPAA Responsibilities

RevIVe must:

Maintain PHI confidentiality
Provide this Notice
Notify you of breaches involving unsecured PHI
Follow current HIPAA laws

Permitted Uses & Disclosures

1. Treatment

Sharing PHI with other providers involved in your care.

2. Payment

Insurance billing (if applicable), benefit verification, claim processing.

3. Healthcare Operations

Quality assessment, training, internal administration, accreditation.

When PHI May Be Disclosed Without Authorization

Public health reporting
Abuse, neglect, or domestic violence
Court orders
Law enforcement
Serious threats to health or safety
Workers’ compensation
Health oversight agencies

Uses Requiring Authorization

You must authorize:

Marketing not related to your treatment
Sales of PHI
Most uses of psychotherapy notes

You may revoke authorization anytime.

Complaints

You may file a complaint with:

RevIVe
4440 N. Prospect Rd
Peoria Heights, IL 61616

(309)248-6399

AND/OR the U.S. Department of Health & Human Services.

No retaliation will occur.